Privacy Policy
How DnyanPlus LMS collects, uses, and protects your personal information.
1 Information We Collect
We collect information you provide directly when you:
- Register an account — Name, email address, mobile number, and password
- Make a payment — Transaction ID and order details (we do NOT store card/UPI credentials — payments are processed by Razorpay)
- Update your profile — Name, contact information, and profile picture
- Use our platform — Course progress, video watch history, and PDF access logs
We also automatically collect certain technical data including IP address, browser type, device information, and pages visited for analytics and security purposes.
2 How We Use Your Information
We use the information we collect to:
- Create and manage your student account
- Process enrollment and payment transactions
- Grant access to purchased course content
- Send important updates about your courses or account
- Improve our platform, services, and user experience
- Comply with legal obligations and prevent fraud
We will not use your data for unsolicited advertising or sell it to third parties.
3 Sharing of Information
We do not sell, rent, or trade your personal information. We may share it only with:
- Razorpay — Our payment processor, governed by their own Privacy Policy
- Legal authorities — When required by law, court order, or to protect our legal rights
- Service providers — Trusted third parties who help operate our platform (hosting, analytics), bound by confidentiality agreements
4 Cookies & Tracking
We use session cookies to keep you logged in and remember your preferences. We also use analytics tools to understand how our platform is used. You can disable cookies in your browser settings, but this may affect functionality.
5 Data Security
We implement industry-standard security measures including HTTPS encryption, hashed password storage (bcrypt), and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6 Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and associated data
- Opt out of marketing communications at any time
To exercise these rights, please contact us at support@dnyanplus.com.
7 Children's Privacy
Our platform is intended for users who are 18 years of age or older. We do not knowingly collect personal information from children under 13. If we discover such data has been collected, we will delete it promptly.
8 Changes to This Policy
We may update this Privacy Policy from time to time. We will notify registered users of significant changes by email or a prominent notice on our website. Continued use of the platform after changes constitutes acceptance of the updated policy.
9 Contact Us
Questions About This Policy?
Email us at support@dnyanplus.com or call +91 98765 43210 (Mon–Sat, 9 AM – 7 PM).
DnyanPlus Academy, Maharashtra, India.